Terms and conditions

Last updated: September 13, 2026

Summary of Key Terms

Welcome to Homie! 🎉 This is a brief summary of our Terms and Conditions. It does
not replace the full Terms, which legally apply — so please also read them carefully.

1. Using Homie

👔 Business use only — Homie is not for consumers.

🎂 You must be of full legal age and provide us with accurate information.

✅ By using Homie, you agree to the terms (the full legal ones below).

🚫 No illegal activities, hacking, or interfering with Homie platform.

2. Accounts & Security

🔑 You are responsible for your account and any actions taken with it.

🔒 Keep your login details safe and tell us if you suspect unauthorised access.

3. Subscriptions & Payments

💳 Homie offers different subscription plans.

📆 Default subscription term is monthly (unless agreed otherwise).

🔄 Auto-renews unless you cancel at least 30 days before renewal.

❌ No refunds, even if you cancel early, except where a specific target (an agreed outcome) has been agreed in writing.

💰 With a saved card, we charge automatically; otherwise, we will invoice you.

4. Data & Privacy

🔐 We follow GDPR and take measures to protect your data.

📂 You own your data, but we process it to run the service.

🏢 We own the Homie platform, including the software and branding.

📜 Our Data Processing Addendum applies when we handle personal data for you.

🤖 You are liable to secure that use of AI comply with the regulatory requirements.

🤝 We trust that our customers use Homie responsibly.

5. Service & Liability

⚠️ The service is provided “as is” — we don’t guarantee it will always work perfectly.

🛡️ If your use of Homie causes legal claims, you agree to protect us.

📉 We are not liable for indirect losses (e.g. loss of profits).

🤕 Our maximum liability is the amount you paid in the last 12 months.

6. Other

🚦 We may suspend or terminate accounts that violate these terms.

⚖️ These terms follow the laws of Finland.

🏛️ Disputes will be settled in the District Court of Helsinki.

📢 We may update these terms and will give 30 days’ notice for major changes.

Still have questions? Contact us at hello@usehomie.com. 🚀

Terms and Conditions

These Terms and Conditions (“Terms”) apply to the User’s access to and use of the Homie platform and its associated services (collectively, the “Service”), which are offered by Homie Labs Oy, Business ID: 3489764-5 (“Company”). Please read these Terms carefully. By accessing or using the Service, the User acknowledges that it has read and understood these Terms and agrees to be bound by them. If the User does not agree to these Terms, it may not use the Service.

1. Definitions

1.1 “Affiliate” means, in relation to a party, any entity that directly or indirectly controls, is controlled by, or is under common control with that party, where control means the ownership of more than fifty (50) per cent of the voting rights or the power to direct the management of the entity.

1.2 “Agreed Outcome” means the outcome to be achieved in respect of the Customer’s Subscription during a Measurement Period, as set out in an Order Form and determined in accordance with Section 6 (Outcome-Based Refund).

1.3 “AI Act” means Regulation (EU) 2024/1689 of the European Parliament and of the Council of 13 June 2024 laying down harmonised rules on artificial intelligence, as amended, replaced, or supplemented from time to time, together with any implementing or delegated acts adopted under it.

1.4 “AI Features” means any feature, functionality, or component of the Service that uses machine learning, large language models, or other artificial intelligence or automated-reasoning technology, whether developed by the Company or licensed from a third-party AI provider, to analyse, generate, predict, classify, recommend, or otherwise process data.

1.5 “AI Output” means any content, prediction, score, classification, recommendation, or other result generated by or through the AI Features.

1.6 “Authorised Users” means employees, agents, consultants, contractors, or other individuals who are designated by the User (or Customer) to access and use the Service on the User’s behalf, subject to these Terms.

1.7 “Confidential Information” has the meaning given in Section 9 (Confidentiality).

1.8 “Content” refers to any data, information, text, graphics, or other materials uploaded, downloaded, or appearing on the Service.

1.9 “Customer” means a User who has purchased a Subscription to the Service.

1.10 “Customer Data” means any data, information, or material, including Personal Data, that the Customer submits, uploads, or transmits to the Service in the course of using the Service, excluding any data that the Company and its licensors own or license independently of the Customer’s use of the Service.

1.11 “Customer Responsibilities” means the conditions the Customer must satisfy for Section 6 (Outcome-Based Refund) to apply, as set out in the Order Form referred to in the definition of Agreed Outcome. Customer Responsibilities include, without limitation, the Customer’s reporting obligations under Section 6.4 (Outcome-Based Refund).

1.12 “Data Processing Addendum” or “DPA” means the agreement that governs the processing of Personal Data by the Company on behalf of the User under the GDPR, as updated from time to time.

1.13 “Exclusion” means a circumstance in which no Refund is payable under Section 6 (Outcome-Based Refund) notwithstanding non-achievement of the Agreed Outcome, as set out in the Order Form.

1.14 “Feedback” means any suggestions, recommendations, ideas, proposals, or other comments provided by the User regarding the Service, including but not limited to potential improvements, enhancements, modifications, or new features.

1.15 “Force Majeure Event” means an event or circumstance beyond the reasonable control of a party that prevents or delays the performance of any of its obligations under these Terms, including, without limitation, natural disasters, war, acts of terrorism, civil disturbance, embargoes, government actions, or failure of the internet.

1.16 “Intellectual Property Rights” means all present and future rights of any kind under copyright law, trademark law, database rights, or any other intellectual property protection, whether registered or unregistered, including all applications, renewals, extensions, and restorations thereof.

1.17 “Invoice” means a formal request for payment issued by the Company to the Customer, specifying the amount due, the payment due date, and the payment method.

1.18 “Measurement Method” means the method, data sources, and calculation rules used to determine whether the Agreed Outcome was achieved, as set out in the Order Form.

1.19 “Measurement Period” means each calendar month falling within the Subscription Term, unless the Order Form states otherwise.

1.20 “Meeting” means a call, remote/video meeting, or in-person meeting with a prospective business contact that the Customer (or its Authorised Users) actually holds during a Measurement Period, reported to Company in accordance with Section 6.4 (Outcome-Based Refund). The number of Meetings held during a Measurement Period is used to determine whether an Agreed Outcome expressed as a number of Meetings has been achieved.

1.21 “Monthly Equivalent Fee” means, where Subscription fees are invoiced or paid in advance for a period longer than one (1) calendar month, the amount obtained by dividing the total Subscription fees paid for the relevant billing period by the number of calendar months comprised within that period, used on a pro rata basis to determine the Subscription fee attributable to a specific calendar month for the purposes of Section 6 (Outcome-Based Refund).

1.22 "Order Form" means a written or electronic document, signed or otherwise accepted in writing by both the Company and the Customer, which sets out the specific commercial and operational details of a Customer's Subscription, including without limitation the Subscription plan, fees, Subscription Term, and payment terms, and, where applicable, the Agreed Outcome, Measurement Method, Measurement Period, Customer Responsibilities, and any Exclusions referred to in Section 6 (Outcome-Based Refund).

1.23 “Personal Data” means any information that relates to an identified or identifiable natural person, as defined in the General Data Protection Regulation (GDPR).

1.24 “Refund” means a refund of the Subscription fee paid for a calendar month, payable in accordance with Section 6 (Outcome-Based Refund).

1.25 “Relevant Month” means the calendar month of Subscription fees to which a Refund claim relates, as determined in accordance with Section 6.7 (Outcome-Based Refund).

1.26 “Service” refers to the Company’s Homie software-as-a-service (SaaS) platform, designed to help businesses identify ICPs by leveraging advanced network and data analysis.

1.27 “Subscription” refers to a recurring paid plan that grants the Customer access to specific features of the Service.

1.28 “Subscription Term” means the period during which a paid Subscription remains active, renewing automatically for the same duration unless cancelled in accordance with these Terms.

1.29 “User” means any individual or entity that accesses or uses the Service, whether registered or unregistered.

1.30 “User Data” means any data, materials, text, graphics, files, Personal Data, or other information submitted, uploaded, or transmitted by the User to the Service in the course of using it.

2. User Eligibility and Responsibilities

2.1 By using the Service, the User represents and warrants that:

a) the User has the legal authority to enter into and be bound by these Terms.

b) the User does not misrepresent identity or affiliation with any person or entity;

c) if the User is using the Service on behalf of an organisation, the User is authorised to act on its behalf and has the authority to bind it to these Terms;

d) the User is using the platform solely for business purposes and is not considered a consumer within the meaning of the Consumer Protection Act (38/1978) or any other consumer laws;

e) if the User is a natural person, the User is at least 18 years old or has reached the legal age of majority in the User’s jurisdiction, whichever is higher;

f) the User’s use of the Service complies with all applicable laws and regulations;

g) the User will provide accurate, current, and complete information during the registration process and will update such information to keep it accurate, current, and complete;

h) the User will not engage in activities that could harm or disrupt the Service’s performance or security;

i) the User will not attempt to gain unauthorized access to other users’ accounts or the Service’s underlying systems;

j) the User will not upload, post, or transmit any content that infringes upon the intellectual property rights of others;

k) the User will not use the Service to store or transmit malicious code, including viruses and spyware;

l) the User will maintain the security of account credentials and accept all risks of unauthorized access to the User’s account;

m) the User is not a resident of, located in, or under the control of any country subject to sanctions or embargoes imposed by the European Union or the United States;

n) the User is not listed on any prohibited or restricted parties list issued by the European Union, the United Nations, or other relevant authorities;

o) the User will not use the Service for any fraudulent or illegal activities; and

p) the User has not previously been suspended or removed from the Service.

2.2 By acknowledging these representations and warranties, the User affirm that they meet all the requirements listed above and that they will not use the Service in a way that violates any laws or regulations. Violation may result in suspension or termination of access to the Service.

3. Account and Access

3.1 To access certain features of the Service, the User may be required to register for an account. The User agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

3.2 The User may receive electronic communications from us, such as emails or notices posted on the Service. In the case of direct marketing, the Company will only send such communications if the User have specifically provided consent during registration or in the account settings. The User may adjust communication preferences in account settings or by contacting Company.

3.3 You may grant Authorised Users access to the Service. You will be fully liable for any actions taken by Authorised Users and must ensure they comply with these Terms.

3.4 The User is responsible for safeguarding password and for any activities or actions under account or other accounts directly connected to you (sub-accounts). The User agree to notify the Company immediately of any unauthorised use of the User’s account.

4. License

4.1 Subject to these Terms and to payment of all applicable fees, the Company grants the User a non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for the User’s internal business purposes during the term of these Terms, revocable only in accordance with these Terms.

4.2 The User shall not, and shall not permit any Authorised User or third party to:

a) use the Service for any illegal or unauthorised purpose;

b) modify, adapt, hack, or reverse engineer the Service;

c) transmit any viruses, or any code of a destructive nature;

d) violate any applicable laws in connection with the User’s use of the Service;

e) resell, sublicense, rent, lease, or otherwise make the Service available to any third party, or use the Service on behalf of or for the benefit of any third party other than the User and its Authorised Users;

f) share account credentials, or permit a single Authorised User account to be used by more than one individual;

g) use the Service, or any AI Output, to build, train, or improve any competing or substantially similar product or service, or any machine learning or artificial intelligence model;

h) use any robot, scraper, crawler, or other automated means to access, extract, or copy data from the Service, other than through interfaces expressly made available by the Company;

i) circumvent, or attempt to circumvent, any usage limit, access control, safety filter, or other technical restriction applied by the Company; or

j) disclose to any third party the results of any performance or benchmark testing of the Service without the Company’s prior written consent.

4.3 By entering into these Terms, the User grant the Company a non-exclusive, worldwide, royalty-free license to use name, logo, and other trademarks for the limited purpose of identifying User as a customer of the Service in the Company’s marketing materials, website, press releases, and presentations to current or prospective clients, partners, or investors.

5. Subscription

5.1 Access to certain features of the Service may require a paid Subscription. The features and Subscription offerings are at the sole discretion of the Company and may change over time. The availability of a specific subscription in the future cannot be guaranteed.

5.2 In connection with the Service, the Customer may order a Subscription, for which the Customer pays a recurring fee to the Company. The Subscription may be initiated by the Customer either directly within the Service or through other means, such as email. Unless otherwise agreed, the default subscription term is monthly

5.3 The Subscription automatically renews for a period equivalent to the subscription term immediately preceding the renewal unless the Subscription is cancelled by either party in compliance with these Terms.

5.4 A paid subscription may be cancelled by the Customer at the end of the then-current Subscription Term by providing written notice to the Company at least 30 days prior to the end of the Subscription Term. The Company may also cancel the subscription by providing notice before the end of the Subscription Term.

5.5 You agree to pay all fees and charges in connection with the subscription on time. The subscription fees may be charged using the credit card you have connected to the Service or when not available you will be provided with an Invoice for the subscription.

5.6 Invoices must be paid within 14 days of issuance, and late payments will incur interest at the statutory rate under the Finnish Interest Act (633/1982).

5.7 All subscription fees and other charges related to the Service are non-refundable and cancelling a subscription before the end of the Subscription Term does not entitle the Customer to a refund or credit for any unused portion of the Service, except as expressly provided in Section 6 (Outcome-Based Refund).

5.8 At the end of the Subscription Term, any features granted under the paid Subscription will cease, and the Customer will continue to use the Service under these Terms as a non-paying User.

6. Outcome-Based Refund

6.1 This Section 6 applies to a Customer’s Subscription only where Company and Customer have agreed, in a written Order Form referencing this Section 6 and signed or otherwise accepted in writing by both parties, an Agreed Outcome and Measurement Method for that Subscription. If no such Order Form is in place, this Section 6 does not apply.

6.2 If the Agreed Outcome is not achieved during a Measurement Period, and provided the Customer has satisfied the Customer Responsibilities and no Exclusion applies, the Customer is entitled to the Refund.

6.3 Where the Agreed Outcome is expressed as a target number of Meetings for a Measurement Period (for example, an Order Form stating a number of meetings per month), the Agreed Outcome is achieved if the Customer holds at least that number of Meetings during the Measurement Period. A Meeting may take place as a call, a remote/video meeting, or an in-person meeting. Company’s role is to help create possibilities for such Meetings, for example by making introductions to prospective business contacts; Company does not guarantee that any particular introduction will result in a Meeting.

6.4 As part of the Customer Responsibilities, the Customer must track the number of Meetings held during each Measurement Period and report the total to Company in writing, or through any reporting functionality made available within the Service, no later than the deadline set out in the Order Form (or, if no deadline is specified, within seven (7) days of the end of the Measurement Period). Company will accept the Customer’s good-faith reporting under this Section 6.4 as accurate for the purposes of determining whether the Agreed Outcome has been achieved, without independently verifying the reported Meetings, unless Company has a reasonable basis to believe that the reporting is inaccurate or incomplete. The Customer shall retain reasonable supporting records of the Meetings it reports, such as calendar entries or CRM records, for six (6) months, and shall provide them to the Company on reasonable written request for the purpose of verifying a Refund claim. If the Customer fails to report as required under this Section 6.4 for a given Measurement Period, Company may exclude that Measurement Period from the Refund calculation.

6.5 No Refund is payable under this Section 6 merely because the Customer cancels the Subscription early or does not use the Service. Section 5.7 continues to apply except as expressly set out in this Section 6.

6.6 A Refund claim always relates to a single calendar month of Subscription fees that Company has already invoiced or been paid for (the “Relevant Month”). Unless the Parties agree otherwise in writing, the Relevant Month is the calendar month immediately preceding the calendar month in which the Customer submits its request under this Section 6. Where the Customer’s Subscription fees have been invoiced or paid for a billing period longer than one (1) calendar month, the amount attributable to the Relevant Month is determined using the Monthly Equivalent Fee on a pro rata basis, in accordance with Section 6.8. To claim a Refund, the Customer must notify the Company in writing no later than fourteen (14) days after the end of the Relevant Month. The Company will review the request in good faith and provide its determination and supporting calculation within fourteen (14) days of receipt.

6.7 If the parties disagree on whether the Agreed Outcome was achieved, they will first attempt in good faith to resolve the disagreement using the agreed data and any relevant proposals, correspondence, meeting records, and invoices, before pursuing the dispute resolution process set out in Section 19 (Governing Law and Dispute Resolution).

6.8 Where a Refund is due, the Company will issue it within thirty (30) days after the amount is agreed or finally determined, using the Customer’s original payment method or as a credit against the Customer’s next invoice, unless otherwise agreed. The Refund will not exceed the Subscription fee paid by the Customer for the Relevant Month. Where the Customer’s Subscription fees have been invoiced or paid for a billing period longer than one (1) calendar month, the Refund will instead be calculated by reference to, and will not exceed, the Monthly Equivalent Fee for the Relevant Month.

6.9 The Refund is the Customer’s sole and exclusive remedy, and the Company’s sole liability, for any failure to achieve an Agreed Outcome. Nothing in this Section 6 constitutes a guarantee, performance warranty, or service level commitment that any Agreed Outcome will be achieved.

7. Value Added Tax

7.1 Subscription fees and any other fees in connection with the Service are subject to Value-Added Tax (VAT) unless the Customer provides a valid VAT identification number (VAT ID) and is established in an EU Member State other than Finland, in which case the reverse charge mechanism applies, and the Customer is responsible for reporting VAT in accordance with EU VAT Directive (2006/112/EC).

7.2 The Customer is solely responsible for ensuring the validity of their VAT ID and complying with applicable tax laws, and the Company is not liable for any tax obligations arising from incorrect or missing VAT details provided by the Customer.

8. Intellectual Property Rights

8.1 The Service, including but not limited to its content (except User Data), features, software, and underlying technology, remains the exclusive property of the Company and its licensors.

8.2 All intellectual property rights associated with the Service, including copyrights, trademarks, trade secrets, patents, and any related rights, are owned by the Company or its authorised licensors.

8.3 Nothing in these Terms grants the User any rights in or to the Service other than a limited, revocable licence to use it in accordance with Section 4 (Licence)

8.4 The User retains ownership of Intellectual Property Rights in their User Data. By submitting User Data to the Service, the User grants the Company a non-exclusive, worldwide, royalty-free licence to use, store, process, reproduce, modify, and distribute such data solely for the purpose of providing and improving the Service.

8.5 The license granted by the User for the User Data shall terminate upon the full deletion of the User's account and removal of all associated data, except where:

a) The Company retains backup copies as part of its regular data retention cycle, in which case the data may be retained until the applicable backup retention period expires.

b) Aggregated or anonymised data derived from User Data may continue to be used for analytics, research, or service improvement

c) The Company is required to retain certain data to comply with legal, regulatory, or compliance obligations.

8.6 The User acknowledges and agrees that any Feedback provided to the Company is voluntary, non-confidential, and non-proprietary. To the fullest extent permitted by law, the User irrevocably assigns and transfers all rights, title, and interest in and to such Feedback to the Company, including all Intellectual Property Rights. The Company shall have the unrestricted right to use, modify, adapt, publish, distribute, sublicense, and commercialise such Feedback in any manner, without any obligation to compensate, credit, or acknowledge the User

8.7 The User shall not upload, post, or transmit any data that infringes upon the Intellectual Property Rights of any third party. The Company reserves the right to remove any infringing content and take appropriate action, including suspension or termination of the User’s access to the Service.

9. Confidentiality

9.1 “Confidential Information” refers to any business, technical, or financial information disclosed by one party to another in connection with the Service that:

a) is designated as confidential at the time of disclosure; or

b) by its nature, should reasonably be understood to be confidential, including but not limited to trade secrets, business strategies, technical specifications, customer data, and non-public financial information.

9.2 Confidential Information does not include information that is:

a) in the public domain not by breach of these Terms or any other agreement between the parties;

b) known by the disclosing party at the time of disclosure;

c) lawfully obtained by the recipient from a third party other than through a breach of confidence;

d) independently developed by the receiving party; or

e) expressly indicated by the disclosing party as not confidential.

9.3 Each party agrees to take reasonable measures to protect the confidentiality of the other party’s Confidential Information and not to use or disclose such information except as necessary to perform its obligations or exercise its rights under these Terms.

9.4 A receiving party may disclose Confidential Information to its Affiliates, employees, Authorised Users, professional advisers, and subcontractors who need to know it for the purposes of these Terms, provided that they are bound by confidentiality obligations no less protective than those in this Section 9. A receiving party may also disclose Confidential Information to the extent required by applicable law, a court, or a competent authority, provided that, where legally permitted, it gives the disclosing party prior written notice and reasonable assistance in limiting the scope of the disclosure.

9.5 The obligations in this Section 9 apply during the term of these Terms and for five (5) years after termination, except in respect of trade secrets, where they apply for as long as the information remains a trade secret. On the disclosing party’s written request following termination, the receiving party shall return or delete the disclosing party’s Confidential Information, except to the extent it is retained in routine backups or must be retained under applicable law.

10. Data Protection and Security

10.1 Both parties agree to comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) concerning the processing of personal data.

10.2 In instances where the Company processes personal data on behalf of the User, the Data Processing Addendum (www.usehomie.com/legal/dpa) shall govern such processing and is deemed an integral part of these Terms, unless the parties have separately executed a written Data Processing Agreement.

10.3 In respect of Personal Data contained in User Data that the Customer submits to the Service, the Customer acts as controller and the Company acts as processor.

10.4 The Customer warrants that it has, and will maintain, a valid legal basis under applicable data protection law for (a) submitting User Data to the Service, and (b) its own use of Personal Data, including any outreach to prospective business contacts. The Customer is solely responsible for complying with applicable law in connection with such outreach, including the GDPR and Directive 2002/58/EC (the ePrivacy Directive) and their national implementations, for providing any information required to be given to data subjects, and for handling objections, opt-out requests, and other data subject requests relating to its own processing.

10.5 The Company shall implement and maintain appropriate technical and organisational measures designed to protect User Data against unauthorised access, loss, alteration, or disclosure, including encryption of data at rest and in transit, access controls, and logging. Further detail on these measures is set out in the Data Processing Addendum. Users are responsible for maintaining the confidentiality of their account credentials and for notifying the Company without undue delay of any unauthorised access or security incident affecting their account.

10.6 The Company will notify the Customer without undue delay after becoming aware of a personal data breach affecting Customer Data, in accordance with the Data Processing Addendum, and will provide the information reasonably required for the Customer to comply with its own notification obligations.

10.7 In the event of any conflict between these Terms and the Data Processing Addendum in respect of the processing of Personal Data, the Data Processing Addendum prevails. The Company will notify the User of any change to the Data Processing Addendum in accordance with Section 17 (Changes), and will give at least thirty (30) days' notice of any material change. A change to the sub-processors engaged by the Company is not of itself a material change, and is notified in accordance with the Data Processing Addendum. Section 18.2 (Order of Precedence) does not apply to changes to the Data Processing Addendum.

11. Artificial Intelligence

11.1 The Service includes, or may from time to time include, AI Features. AI Features may be developed by the Company or provided by third-party AI providers integrated into the Service.

11.2 AI Output is generated using probabilistic models and is provided for informational and advisory purposes only. AI Output may be incomplete, inaccurate, outdated, or otherwise unreliable, and does not constitute professional advice. The User is solely responsible for independently reviewing, verifying, and validating any AI Output by a qualified human before relying or acting on it, or before providing it to any third party. To the fullest extent permitted by applicable law, the Company makes no representation or warranty as to the accuracy, completeness, reliability, timeliness, or fitness for any particular purpose of any AI Output, and shall have no liability for any decision made, or action taken, in reliance on AI Output. Nothing in this Section 11 limits or expands the Company's liability beyond what is set out in Section 15 (Limitation of Liability).

11.3 The User (and, where applicable, the Customer and its Authorised Users) is solely responsible for ensuring that its use of the AI Features complies with all applicable laws and regulations, including the AI Act, and for assessing whether its particular use case triggers additional obligations under the AI Act. The AI Features are not designed, marketed, or intended for use, and must not be used, in any manner that would constitute a prohibited AI practice under Article 5 of the AI Act, or, unless expressly agreed in writing with the Company, as a high-risk AI system within the meaning of Article 6 and Annex III of the AI Act.

11.4 The User shall not use the AI Features to make, or as the sole basis for, any decision that produces legal effects concerning, or similarly significantly affects, a natural person, without meaningful human review, and shall ensure that any individual who interacts with the AI Features, or who is affected by AI Output, is informed of that fact where required under applicable law, including Article 50 of the AI Act and Article 22 of the GDPR.

11.5 The Company does not use User Data submitted to the Service to train the general-purpose AI models underlying the AI Features, except (a) where necessary to provide, maintain, secure, and improve the Service for the User's own account, or (b) where such data has been aggregated and anonymised so that it can no longer reasonably identify the Customer or any natural person, and either the Customer has agreed to such use in writing or an Authorised User with account administrator rights has enabled a setting within the Service permitting such use.

11.6 Where a third-party AI provider processes Personal Data on the Company's behalf in connection with the AI Features, that provider acts as a sub-processor under the Data Processing Addendum, and the Company shall ensure that the provider is bound by confidentiality and data protection obligations that are materially equivalent to those under these Terms.

11.7 Subject to any rights held by a third-party AI provider and to Section 8 (Intellectual Property Rights), and to the extent permitted by applicable law, the Company assigns to the User its rights, title, and interest, if any, in AI Output generated specifically for the User through the User's own use of the Service. The User acknowledges that (a) due to the nature of AI systems, similar or identical Output may be generated for other users of the Service or of the same underlying AI models, and (b) the Company does not warrant that any AI Output is unique, original, or free of third-party rights, and the User remains responsible for assessing AI Output for potential third-party rights before relying on it or using it commercially.

11.8 The Company may modify, update, suspend, or discontinue any AI Feature, or change the underlying AI model or third-party AI provider, at any time, including where required by applicable law or a third-party provider's own terms, and will use reasonable efforts to notify the Customer of any material adverse change to a paid AI Feature.

11.9 The User shall not use the AI Features to (a) generate content that is unlawful, defamatory, discriminatory, or infringing; (b) submit special categories of Personal Data or other sensitive data unless expressly permitted by the Company in writing; (c) attempt to extract, reverse-engineer, or replicate the underlying AI models; or (d) circumvent any usage limits, safety filters, or content-moderation controls applied by the Company or a third-party AI provider.

12. Disclaimer of Warranties

12.1 The Service is provided on an “as is” and “as available” basis, without any representations or warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, all warranties, express or implied, are disclaimed, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

12.2 No warranty is made that the Service will meet any specific requirements, be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. No advice or information, whether oral or written, obtained through the Service shall create any warranty not expressly stated herein.

12.3 The Company will use commercially reasonable efforts to keep the Service available, will use reasonable efforts to schedule planned maintenance outside normal Finnish business hours, and will give advance notice of planned maintenance that is likely to cause material disruption. The Company does not commit to any specific level of availability unless a service level agreement has been expressly agreed between the parties in writing.

13. Third-Party Services

13.1 The Service, and any plugins or similar features, may integrate with, provide the capability to import data from, or otherwise grant access to third-party services or platforms through various technologies, including application programming interfaces (APIs) (each, a “Third-Party Service”). The Company does not endorse, control, or assume any responsibility for any Third-Party Service. If the User accesses or uses a Third-Party Service, the User does so at its own risk, and the User agrees that the Company shall have no liability arising from the User’s use of, or access to, any Third-Party Service.

13.2 The User acknowledges and agrees that, in connection with the User’s use of a Third-Party Service, User Data may be shared with, or accessed by, the relevant third-party provider for the purpose of enabling and operating the integration, as authorised by the User when configuring or using that Third-Party Service. The User is solely responsible for reviewing and accepting the applicable third party’s own terms of use and privacy policy before enabling any such integration.

13.3 To the fullest extent permitted by applicable law, the Company shall have no liability for any Third-Party Service, including for its availability, accuracy, security, or performance, or for any loss or damage arising from the User’s reliance on, or use of, a Third-Party Service. Nothing in this Section 13 limits or expands the Company’s liability beyond what is set out in Section 16 (Limitation of Liability).

13.4 The Company may disable or remove any integration with a Third-Party Service at any time, including where the relevant third party changes or withdraws access, and will use reasonable efforts to notify the Customer in advance of any such change that materially and adversely affects a paid feature of the Service.

14. Term and Termination

14.1 These Terms take effect when the User first accesses the Service and agrees to these Terms. They will remain in force until terminated by either party.

14.2 If the User has an account within the Service, the User may delete their account at any time by contacting the Company or using the automated account removal feature within the Service.

14.3 These Terms shall cease to apply between the parties, except for provisions intended to survive termination, once the User has removed their account from the Service and has notified the Company of the termination.

14.4 The Company may terminate the agreement between the parties by providing 30 days’ prior notice to the User.

14.5 However, if the User has an active paid subscription for the Service, these Terms shall remain in effect until the end of the then-current Subscription Term and cannot be terminated before the subscription term has ended.

14.6 Provisions that, by their nature, are intended to survive termination include, but are not limited to, intellectual property rights, confidentiality obligations, disclaimers, indemnity, and limitations of liability.

14.7 In the event of a material breach of these Terms, the Company may unilaterally terminate this agreement and immediately revoke the User’s access to the Service. For Users without an active Subscription Term, the Company reserves the right to suspend or terminate access to the Service at its sole discretion, with or without cause, and with or without notice.

14.8 Upon termination, the User shall immediately pay any outstanding fees owed to the Company. Termination does not affect any fees incurred before the termination takes effect.

14.9 Upon termination the company may remove any and all User Data.

15. Limitation of Liability

15.1 To the fullest extent permitted by law, in no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

a) Use or inability to use the Service;

b) Any unauthorised access to or use of the Company’s servers and/or any personal information stored therein; or

c) Any interruption or cessation of transmission to or from the Service.

15.2 To the maximum extent permitted by law, the Company’s total aggregate liability for any claim, damage, or loss arising from or relating to the Service shall not exceed the total amount paid by the User for the Service in the twelve (12) months immediately preceding the claim. Under no circumstances shall the Company be liable for indirect, incidental, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost data, or business interruption

15.3 Nothing in these Terms excludes or limits either party’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or for any other liability that cannot lawfully be excluded or limited.

15.4 The limitations in Sections 15.1 and 15.2 do not apply to (a) the Customer’s obligation to pay fees due under these Terms, (b) either party’s breach of Section 9 (Confidentiality), (c) User’s infringement or misuse of the other party’s Intellectual Property Rights, or (d) the User’s indemnity obligations under Section 16 (Indemnification).

15.5 Each party shall take reasonable steps to mitigate any loss or damage it suffers in connection with these Terms.

16. Indemnification

16.1 The User agrees to indemnify, defend, and hold the Company, its Affiliates, officers, directors, employees, agents, and licensors harmless from and against any and all third-party claims, demands, damages, liabilities, losses, costs, and expenses (including but not limited to reasonable attorneys’ fees and legal expenses) to the extent arising out of or related to:

a) The User’s use of the Service in breach of these Terms or applicable law;

b) The User’s violation of these Terms;

c) The User’s infringement, misappropriation, or violation of any Intellectual Property Rights or other rights of any third party; or

d) Any breach of applicable laws, regulations, or third-party agreements by the User.

16.2 The Company shall have the right, at its sole discretion, to assume the exclusive defence and control of any matter subject to indemnification under this Section. In such cases, the User agrees to fully cooperate with the Company’s defence, including providing any necessary information, assistance, or documents upon request. The User shall not settle or compromise any claim that results in liability or imposes any obligation on the Company without the Company’s prior written consent.

17. Changes

17.1 The Company reserves the right to modify or replace these Terms. If a revision is material, the Company will provide at least 30 days’ notice prior to the new terms taking effect, by email or by notice within the Service. Non-material changes, and changes required to comply with applicable law or a mandatory third-party requirement, may take effect on shorter notice or, where strictly necessary, with immediate effect. The User’s continued use of the Service after the new Terms take effect constitutes acceptance of them.

17.2 For Customers with active paid Subscriptions, any material changes to these Terms will apply only upon renewal of the Subscription Term. If the Customer does not agree to the modified Terms, the Customer may terminate its Subscription with effect from the end of the then-current Subscription Term by giving written notice before that term ends, notwithstanding the notice period in Section 5.4, and the Terms in force before the change will continue to apply until that date.

18. Miscellaneous

18.1 Entire Agreement: These Terms, together with the Data Processing Addendum and any Order Form, constitute the entire agreement between the parties regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral, relating to its subject matter.

18.2 Order of Precedence: In the event of any conflict, the following order of precedence applies: (a) any order form; (b) the Data Processing Addendum, in respect of the processing of Personal Data; and (c) these Terms, which is provided for information only and has no contractual effect.

18.3 Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.

18.4 Force Majeure: The Company will not be liable for any failure or delay in performing obligations under these Terms due to causes beyond reasonable control, including natural disasters, war, pandemic, epidemic, acts of terrorism, riots, government actions, or other similar events. This Section does not apply to the Customer’s obligation to pay fees for the Service already provided. If a Force Majeure Event continues for more than sixty (60) days, either party may terminate these Terms by written notice, without liability to the other party.

18.5 Assignment: Neither party may assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without the prior written consent of the other party, except that the Company may assign these Terms without consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

18.6 Non-Waiver: No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any default is not a waiver of any subsequent default.

18.7 Notices: Notices related to these Terms shall be sent by the Company to the User’s email address associated with the User’s profile in the Service, or given by notice within the Service. In the case of non-registered Users, notices can be provided via the Company’s website. Any notices sent by the User to the Company shall be sent by email to hello@usehomie.com.

18.8 No Third-Party Beneficiaries: These Terms do not confer any rights or remedies on any person other than the parties.

18.9 Language: These Terms are drawn up in English. Any translation is provided for convenience only, and the English version prevails.

18.10 Electronic Acceptance: These Terms may be accepted electronically, including by clicking to accept within the Service, and such acceptance is binding on the User.

19. Governing Law and Dispute Resolution

19.1 These Terms shall be exclusively governed by and construed in accordance with the laws of Finland, without regard to its conflict of law principles.

19.2 In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Service, the parties agree to engage in good faith negotiations to amicably resolve the issue. The party raising the dispute shall promptly notify the other party in writing, providing detailed information about the nature of the dispute and relevant contact details to initiate negotiations.

19.3 Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the District Court of Helsinki.